Comprehensive Scheduling Solutions for providers
In times of funding uncertainty, no provider can afford to be without an effective scheduling solution to manage their workforce. The cost consequences of ineffective scheduling can be 2-5% of gross payroll and lost revenue.
This new information packet covers all the main features customers look for in a truly comprehensive scheduling solution. MITC has worked closely with hundreds of customers to develop the most effective scheduling solutions for agencies managing group home and HCBS programs.
Download: Comprehensive Scheduling Solutions Information Packet
If you need help implementing any of the advanced scheduling solutions, contact your Implementation Specialist or Account Manager to schedule a free 1 hour one-on-one training (included in your subscription) or register for a Training Tuesday (recordings available on www.mitcsoftware.com.
Email in**@**********re.com to discuss your needs.
Managing Shared Supports? New software options available
In Q2 2026, MITC will release new software options for providers managing shared supports. Join us for a free training on existing shared supports options and the new enhancements.
Shared support is a person-centered service model where individuals, often those with intellectual/ developmental disabilities or the elderly, share a direct support worker, home, or resources with one or two others. This model emphasizes community inclusion, building natural relationships, and personalized care, offering an alternative to traditional group homes by focusing on independence in a family-style setting.
However, when two or three people in the same home share a direct support professional for tasks like meal preparation, shopping, transportation, and personal care, providers sometimes struggle with complying with EVV and tracking billing and payroll.
Some software requires the care giver to clock-in with each individual simultaneously and clock-out simultaneously. This often results in the care giver forgetting one or more clock-ins.
Some software requires the care giver to clock-in to one system for payroll and track documentation and EVV in another system. Inevitably this leads to problems as the payroll, billing/EVV hours may not match and as the care giver is using two systems for the same thing, compliance levels are low.
Use MITC’s Customer Service Center to enter a Service Request for a priority update.
Email in**@**********re.com for more information on EVV.
New free one-on-one trainings now available
MITC is offering select providers free one-on-one training. Typically, each training is 15-60 minutes. Choose from these topics:
- Improving communications: myCommunications, myMITC landing Page, Employee Messaging, eNotify, eNotify Send Now, myMITC Alerts, Texting Services, Email
- Scheduling: Shift swapping, encouraging employees to request extra work, call off management, Integrating maps and mileage into scheduling, using scheduling for clients in day and group home programs (no extra licenses required)
- Task Scheduling (free add-on for Scheduling)
- Documentation: Capturing mileage with Documentation, Documentation alerts, Individual Service Documentation Client Notes, Measuring client profitability (Billing Preparation), managing incidents, medical administration (free add-on), annual assessments
- Quality Assurance: eNotify, myMITC Alerts, Work Orders, Equipment Tracking
- Incident Tracking
- Medication Administration
- Using myCheckIn for Bed Checks: myCheckIn, No Show Alerts
- Advanced Bed Checks: Web Clock, must take a picture, bed check documentation
- Manager Employee Notes (free add-on with HR): HR Manager and myMITC (Managers)
- Helping employees: Real time payroll calculator, Using colors for Activities
- Internal job postings HR Manager
- Managing employee reviews: HR Manager
- Tracking employees who quit: Time and Attendance, eNotify
No limit on number of attendees! We encourage managers to be invited and/or receive recordings.
