HeadsUp New Automated Alerts System
All new automated alert system coming to myMITC!
myForms
In Q2 2025 MITC will release myForms. One of the more exciting features is that employees can upload their documents for HR.
- Set up to 60 different categories for employee documents
- Driver’s License
- New hire documents
- I-9
- Training Certifications
- Licenses
BYOD Mobile Phone Allowance
Encourage and reward your employees to clock-in/out using their own mobile phones using MITC’s new BYOD allowance for Mobile Phone option.
- Calculate tax free allowance using a BYOD (Bring Your Own Device) plan
- Pay as little as $0.01 per Attendance
- Optionally, pay extra taxable bonuses for good or perfect Attendance
AI Help Desk (MITCH) Customer Chat History Reporting
Customers will soon be able to report on the questions employees are asking MITCH – the new AI helpdesk for employees and managers. Report on the entire history of a chat between your employees and MITCH.
Time & Attendance Automated Bonus
Encourage and reward your employees to clock-in/out using MITC’s new automated time and attendance bonus for good attendance. Drive time and attendance compliance.
- Calculate a bonus based on clocking-in/out
- Pay as little as $0.01c per Attendance
- Pay extra taxable bonus for good or perfect Attendance
Employee Attendance Ranking
- Use to award attendance bonuses to top performers
- Use to identify Frequent Offenders out of compliance
- Reports on Employee Attendance Edited or Manual v Real Time
- Ranks employee results by highest % Real Time first, most Edits last
- Reports on any date range
- Includes all Attendance (Web Clock, Telephone Timekeeping, Biometric and Edits)
Client Profile Alerts
Generate HIPAA secure electronic health record (EHR) automated alerts and reminders – all fully customizable through Client Profiles!
Use Client Profile Alerts for managing:
- Prescription refills, medications
- Incidents
- Appointments
- Assessments and Reviews
- Birth Days
- Follow ups
- Reoccurring care meetings
- More!
Auto Prompt Employees to Clock-In and Out
About
- Help customers operating under the EVV mandate achieve higher compliance levels by minimizing edits
- Help all customers achieve lower rates of Attendance Edits
1. Post clock-in reminder
- Label: Remind employee to clock-out
- After NNN Minutes: 999
- Employee Prompt: 50x
- Function: Texts, emails or uses myCommunications to employee with customer defined m
- Example: Remember to clock-out
2. Attendance Request cheer
- Label: Congratulate employee on zero Attendance Requests this week
- Employee Prompt: 50x
- Function: Displays on Timesheet
- Example: Congratulations! Perfect Attendance so far this week. No Attendance Requests.
- Perfect Attendance so far. 100% for the week. Get a Starbucks coffee voucher.
3. Attendance Request warning
- Label: Warn employee about Attendance Requests this week
- Employee Prompt: 50x
- Function: Displays on Timesheet
- Example: You lost your perfect attendance this week. Remember to clock-in and out
4. Attendance Request Counter
- Label: Display count of Attendance Requests this week
- After NN requests this week: NN
- Employee Prompt: 50x
- Function: Displays on Timesheet
- Requires: OK to acknowledge
- Example: This is your NN Attendance Request this week. Remember to clock-in/out.
5. Attendance Request Cap
- Label: Stop employee using Attendance Requests this week
- Block employee after
- requests this week: NN
- Employee Prompt: 50x
- Function: Displays on Timesheet
- Requires: OK to acknowledge
- Example: You have exceeded the number of NN Attendance Requests allowed. Contact your supervisor
myMITC Employee Payroll Self Service
New optional application for MITC Payroll customers
- Save HR and Payroll time updating employee information in payroll
- Reduce HR/Payroll inquiries and requests from employees
- Make existing information available to employees to verify and change
- Empower employees to manage their own information
- Automate W4 Federal and State updates with online forms that update MITC Payroll
Provide employees with access to withholding taxes, bank accounts and more. Payroll check history including actual withholdings and deductions already available.
Employees can request changes. Only on approval, the changes update Employees.
Employee Self Scheduling
mySchedules will support Employee Self Scheduling in Q3 2024:
- Providers can use this option for selected or all employees
- Allow independent employees (Case Managers, Therapists, Job Coaches, Nurses, Respite workers and others) to keep track of which clients or job locations they are working with.
- Rearrange their own schedule based on changing circumstances.
- Provide a shareable calendar others can view.
- Managers will have usual access to their employee schedules.
MITC Payroll Tax Filing Service for Federal Forms
New version of payroll is available. Includes:
- Integration with Payroll Tax Filing Services such as ADP
- For customers filing in multiple jurisdictions
- Payroll is still processed in house but the tax filing is out sourced
- Certified Payroll Reports
- Use for special reporting /filing
- Total Employee Payroll Compensation Statement to help with retention
- Includes the value of the employee benefits such as 401K, Medical, HSA etc plus employer taxes
- Share with employees to prior to reviews, along with their W2 at year end
Prints one statement per employee.
EVV and Time & Attendance Dashboard
The next release of MITC for EVV will include two important upgrades for customers required to submit EVV. The EVV Dashboard tile for edit percentages will allow providers to only include time and attendance for EVV related services, only. This will give providers a more specific result to compare to state mandated edit percentages.
For example, Pennsylvania has announced a 85% goal for EVV to not be edited or entered manually. The EVV Rejection Report will have an option to filter by Timecard Date, which may correspond better with how a provider submits and tracks EVV.
To order a priority update, use www.mitcsoftware.com and enter a Service Request.
Time and Attendance Dashboard
The main way employees game a time and attendance system is by “forgetting” to clock-in / out when they are late or leaving early and asking their manager to fix their attendance. Payroll leakage can cost 1-5% of gross payroll. Make sure your time and attendance is secure. The dashboard provides real time insights into employees who may be gaming your time and attendance system with excessive edits.
The anticipated release date is 6/15 and special trainings will be provided.
MITCH - Help Desk AI Availability from myMITC
Customers using MITC AI Service or MITC AI Help Desk will be able to report and supervise the usage of their employees of their Private AI. Users will be able to report on the entire history of a chat using user ID and date/time.
- Make your training more effective: Capturing and analyzing AI History will help organizations learn what are the real problems employees struggle with and adjust their training accordingly.
- Gain visibility into employees who are struggling with basics.
- Improve service with real-time support for employees.
MITC AI (Artificial Intelligence) Help Desk (MITCH) will provide your employees and managers with a place to get their questions answered. We anticipate MITCH will:
- Save you time.
- Help onboard your new hires more quickly.
- Use your software more effectively.
MITCH will be:
- Available on any internet enabled device.
- Located in myMITC.
- Contain two sections: one for employees, one for managers
- myMITC will automatically direct the question to the appropriate content.
- Employees will be able to chat in any language (Spanish for example).
- MITCH will be available to all customers using MITC Cloud & all users using myMITC at no additional charge.
myCommunications Upgrade
The next release of myCommunications will include special functionality for HR and other RS2 Administrators.
- Automate routine HR and administrative communications with HR Auto Messaging
- Select any data in Employees to create an employee list (Part Time, 401K Plan enrolled, Health Care Plan Enrolled, License, Union,
Title/Position and more) - Use list to Auto Message the selected employees through myCommunications.
- Employees can send messages to other employees and make the groups easy to use.
- HR Alerts allows any RS2 Administrator to select any group of Employees to receive the same message through myCommunications.
Great for benefit, W2 and policy announcements.
eNotify Enhanced Notification System
Client Profiles Incident Manager Form