About You

• You value building relationships. You are comfortable making connections and cultivating partnerships.
• You are a highly organized and proactive professional with a proven track record of managing complex projects from initiation to completion. With strong leadership skills and a detail-oriented mindset, you excel at coordinating cross-functional teams and ensuring that projects are delivered on time and within scope.
• You’re a clear and confident communicator who can translate complex information into concise updates, reports, and action plans.
• You think broadly and know how to juggle the big picture with getting things done.
• You adapt quickly to changing priorities and approach challenges with a thoughtful, solutions-oriented mindset.

What You’ll Do

As a Project Manager at MITC, you’ll lead the implementation of multiple customer projects from kickoff through go-live. You’ll play a key role in ensuring a smooth onboarding experience and long-term customer success.

• Manage implementation projects, ensuring successful onboarding of new customers from kickoff to go-live.
• Collaborate with customers to understand their operational needs and configure software to meet specific business requirements.
• Coordinate internal teams—including development, support, and training—to ensure timely delivery of milestones.
• Maintain project plans, timelines, and resource allocation across multiple active projects using existing MITC project framework.
• Lead regular customer meetings via video meeting (TEAMS) to provide updates, address questions, and keep projects on track.
• Identify risks early and proactively develop solutions to avoid delays
• Travel onsite to meet with customers in their offices roughly 2-4 trips per year. While the travel required is light, we find that meeting customers in person is a great learning experience.

Qualifications

• Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills
• Ability to work both independently and collaboratively in a team environment
• Comfort with problem-solving, critical thinking, and adapting to new challenges
• Strong attention to detail with a focus on delivering high-quality work
• Proficiency with standard business tools (e.g., Microsoft Office, project tracking tools, or similar platforms)
• Bachelor’s degree

Experience: Entry-level candidates are encouraged to apply.

We believe great project managers come from a variety of backgrounds. Whether you’re early in your career or transitioning into project management, we’re looking for individuals who are motivated, organized, and eager to learn. We encourage you to apply — even if you don’t meet every single requirement listed.

At MITC, we value curiosity, communication, and problem-solving just as much as prior experience.

Logistics & Hybrid Schedule

At MITC, we support a flexible, hybrid work environment that empowers our team members to do their best work— at home or in the office.

• Most roles, including this one, follow a hybrid schedule, combining remote work with in-office collaboration as needed.
• The initial expectation is 3 days per week in-office.
• Full in-office work is also available for those who prefer it.
• New hires typically work in-office full-time for the first two weeks and may spend additional in-office time during the first six months for training and onboarding.
• After six months, in-office requirements may be reduced based on team and business needs. (typically 1–2 days per week, depending on team needs).
• Our office space is available for team meetings, project kickoffs, and individual work, and we encourage in-person time when it enhances collaboration or connection.
• All employees are equipped with the tools and support they need to be successful—regardless of location.

Travel Requirement:

This role may require occasional travel—typically 2 to 4 times per year—for activities such as:

• Customer on-site meetings or go-live support
• Team offsite collaboration or training sessions
• Industry events or conferences (as applicable)

All travel is planned in advance and fully covered by MITC. We aim to keep travel reasonable and purposeful, with plenty of notice given. Trips are usually 1-2 days in length and can be anywhere in the USA.

Equipment:

• Laptop, mobile phone, and all necessary equipment provided by MITC.

About MITC

MITC is made up of individuals from diverse backgrounds who share a common goal: helping organizations work smarter, more efficiently, and more effectively. Across teams—from help desk and software development to sales, marketing, and operations—our people play an active role in delivering meaningful results for customers around the world while building rewarding careers.

Our platform includes time and attendance tracking, advanced scheduling, payroll integration, HR tools, biometrics, and documentation solutions. Designed to be flexible and scalable, our software supports organizations of all sizes—from small teams to those managing thousands of employees.

At MITC, we go beyond software. We partner with our customers through implementation, integration, customization, and ongoing support to ensure they see real, lasting value.

We’re a collaborative team that values continuous improvement, long-term relationships, and using technology to strengthen service delivery in critical social sectors.

Equal Opportunities

At MITC, we’re excited to work with talented and empathetic people of all identities. MITC does not discriminate based on someone’s identity in any aspect of hiring or employment. We therefore strongly welcome applications from suitably qualified people regardless of their background, including underrepresented groups.

Commitment to Diversity, Equity & Inclusion

MITC believes in being a fair, inclusive, and equitable workforce where all employees feel valued and have opportunity to fulfill their potential. We know that different voices, ideas, perspectives, experiences, and knowledge working together will enable us to be a better workplace.

We’re interested in investing in YOU.

We know that our success is tied to the growth and development of our team members. Whether you’re just starting out or looking to take your career to the next level, we’re committed to providing the support and resources you need.

• We offer ongoing training and professional development opportunities to help you build new skills and deepen your expertise.
• You’ll have access to mentorship and collaborative teamwork that fosters learning and knowledge sharing.
• We encourage continuous growth through challenging projects and expanding responsibilities.
• Your ideas and contributions will be valued—because when you grow, MITC grows.
• MITC will consider providing up to $5,250 annually for tuition, fees, and student loan repayment tax-free for qualifying applicants under IRC Section 127

Compensation:

• Salary: $45,000 – $80,000 with a set up plan based on quarterly evaluation
• MITC benefits package value $5,000 including $1,000 HSA company contribution, 100% company paid medical premium, and a 401K match.
• Life, and disability insurance
• 401(K) Retirement savings plan with company match
• Up to 4 weeks’ vacation, holidays, and flexible work arrangements
• Opportunities for professional development and continuing education support
• Tuition reimbursement