Solutions for Agencies in Rhode Island
In Rhode Island, providers are using Agency Workforce Management solutions to help oversee a wide range of tasks. MITC works with agencies providing employment, day, group homes/residential, family support, personal support, respite, and other services for individuals with developmental disabilities or behavioral health needs in Rhode Island.
What’s Going On In Rhode Island
For the last five and a half months, Rhode Island has been considering eight proposals for an electric case management system to keep track of services for adults with developmental disabilities. In part, the electronic system would satisfy demands for up-to-date information so that federal officials could better gauge the state’s compliance with a 2014 consent decree requiring it to shift to community based daytime services to comply with the provisions of the Americans with Disabilities Act.
But the solicitation also indicates that the design of the electronic case management system could conflict with implementation of other requirements of the consent decree, which call for individualization of services and a more flexible approach to delivering them. Among the vendors submitting proposals is Deloitte Consulting, the company involves in the chaotic rollout of a statewide public assistance benefits computer system known as the Unified Health Infrastructure Project (UHIP), which went live last September.
The state is appealing a federal find of $805,197 over the implementation of the project, and the US Attorney’s Office is investigating separate allegations that the federal state Medicaid program was billed for services that were not provided in connection with the UHIP rollout. According to the new RFP, the new electronic case management system would computerize all record-keeping for the developmental disability service system, allowing access by families, providers, and BHDDH staff for multiple purposes. To keep costs down, the state is seeking “off-the-shelf” software with customization not to exceed 15 percent.
Rhode Island Billing Integration
Our software can integrate with any billing system, providing automatic claims submission and electronic remittances to the Rhode Island Healthcare Portal.
Agency Workforce Management is proven to work for providers in Rhode Island associated with the Mental Health Association of Rhode Island, the Substance and Mental Health Leadership Council of Rhode Island (SUMHLC), the Rhode Island Psychological Association, and the Rhode Island Health Caneter Association.