• Time and Attendance

    Capture Attendance By Phone, Tablet, or Biometrics in Real Time

    Learn More
  • Staff & Client Scheduling

    Quickly Fill Open Positions and Minimize Overtime

    Learn More
  • Human Resources

    Track Training History, Benefits, and Ensure ACA Compliance

    Learn More
  • Individual & Group Billing

    Capture Service for Billing As It Happens by Telephone or Mobile Device

    Learn More

Unlike general purpose time and attendance systems, Agency Workforce Management is designed specifically for providers serving the ID/D and behavioral health communities. Whether your agency manages group homes, HCBS, day, vocational, or supported employment programs, Agency Workforce Management delivers more cost-effective and affordable solutions that contain payroll costs, boost productivity, and ensure compliance with state and DOL regulations.

Agency Resources & Events

Gain valuable insights into best practices for managing your agency programs by downloading an eBook or joining a webinar hosted by Agency Workforce Management experts. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

Upcoming Agency Events

Sep
21
Thu
New Employee and Client Scheduling Solutions for Agencies
Sep 21 @ 2:00 pm – 3:00 pm
New Employee and Client Scheduling Solutions for Agencies

Ineffective employee scheduling directly impacts labor costs, productivity, and an agency’s ability to operate within budget. Effective scheduling is more important than ever, as unfunded mandates, higher pay, managed care, fee-for-service, and more have continued to make life difficult for agencies.

Join us for a webinar on Thursday, September 21st at 2:00 pm EDT as we explore new ways to create and save schedules, all new visual tools for at-a-glance schedule maintenance, new tools for quickly filling open positions, and more.

Register Here

Sep
28
Thu
Best Practices for Managing Day & Vocational Programs
Sep 28 @ 2:00 pm – 3:00 pm
Best Practices for Managing Day & Vocational Programs

Managing Day, Supported Employment, SourceAmerica, and Vocational programs are getting more difficult and more complex. Tracking client attendance and streamlining billing has never been more important for agencies. Underserving a client can lead to loss of revenue, while over-serving can result in non-reimbursable payroll costs.

Join us for a webinar on Thursday, September 28th at 2:00 pm EDT to learn how other agencies are managing these problems and find out more about how the latest technology for agency workforce management can help.

Register Here

Oct
5
Thu
12 Tips to Hiring and Retaining Millennials at Your Agency
Oct 5 @ 2:00 pm – 3:00 pm
12 Tips to Hiring and Retaining Millennials at Your Agency

According to LinkedIn’s 2015 Talent Trends Report, millennials will comprise 50% of the workforce by the time 2020 rolls around. In less than 10 years, millennials will make up 75% of the workforce. Yet many agencies, despite hiring and retention problems, have not considered the unique opportunities and problems of attracting and retaining this growing segment of the workforce.

Join us for a webinar on Thursday, October 5th at 2:00 pm EDT to learn more about millennials and how agencies can be more attractive places for them to work.

Register Here

Oct
12
Thu
Best Practices for Managing Group Home Programs
Oct 12 @ 2:00 pm – 3:00 pm
Best Practices for Managing Group Home Programs

Agencies managing group home programs face unique challenges not found in other programs. To overcome these challenges, agency leaders need to understand their source.

Join us for a webinar on Thursday, October 12th at 2:00 pm EDT to learn about agency best practices for managing group home programs, including time & attendance, automated alerts, capturing billing & payroll, and more!

Register Here

Featured Agency eBook

Description

How Effective Scheduling Delivers Return on Investment for Agencies Managing Group Home and HCBS Programs

The labor shortage is forcing more providers to look at the ways in which they do scheduling in group homes & HCBS programs. With more positions open, staff are being moved around more frequently. This results in rising overtime costs. Effective scheduling solutions improve manager productivity and enable managers to make more informed scheduling decisions.

In this eBook, agencies will learn about solutions to contain payroll costs, deploy their workforce effectively, increase retention, and improve morale.

Download

Please fill out the following information to receive the download link.


MITC provides solutions for all agency programs, including HCBS, group homes, supported employment, SourceAmerica contracts, and day & vocational programs. Choose from:

  • Billing Integration

    Streamline billing, increase cash flow, and increase revenues

  • Documentation

    Capture service notes using a landline or cell phone call, smartphone, tablet, or PC

MITC has been supporting workforce management solutions for over 25 years for customers with 5 to over 10,000 employees.

MITC’s Guarantee to All Agencies:

  • While MITC has many larger competitors, your agency will always be important to MITC. As an MITC customer, your agency will be one of hundreds of other agencies using the same workforce management software.
  • Unlike general purpose time and attendance vendors, MITC will offer your agency a continuous stream of software updates and services that are designed for agencies.
  • All the MITC staff your agency works with in Sales, Marketing, Customer Service & Implementation will be experts in helping agencies successfully implement workforce management solutions.
  • MITC Implementation plans have been proven to be successful at hundreds of agencies like yours.
  • MITC’s unique free post implementation audit process ensures all agencies are effectively using Workforce Management.
  • We understand agency budgets are limited. The MITC best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution.

Recent News

Attracting and Retaining Millennials at Your Agency

Does Your Agency Have a Plan for Hiring and Retaining Millennials? According to LinkedIn’s 2015 Talent Trends Report, millennials will comprise 50% of the workforce by the time 2020 rolls around. In less than 10 years, millennials will make up 75% of the workforce. Yet many agencies, despite hiring and retention problems, have not considered […]