The employee documents the activity service by selecting “Yes” and “No” or numeric responses on a standard telephone, smartphone, tablet, or PC.
Instantly Capture Notes and Visit Verification by Telephone or Mobile Device
Use MITC Activity Service Documentation to capture notes using a telephone or an internet-enabled device by responding to pre-recorded, client-specific scripts. Managers are automatically notified of any missing documentation when MITC compares the employee’s documentation notes with a plan of care or other master.
Comprehensive reporting and powerful database integration tie documentation notes to billing and employee attendance. Hours can be reliably tracked by consumer and the type of service provided, and compared to the consumer’s plan of care to maximize authorized billing, minimize under-billing, and control over-billing outside the plan of care.
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