• Time and Attendance

    Capture Attendance By Phone, Tablet, or Biometrics in Real Time

    Learn More
  • Staff & Client Scheduling

    Quickly Fill Open Positions and Minimize Overtime

    Learn More
  • Human Resources

    Track Training History, Benefits, and Ensure ACA Compliance

    Learn More
  • Individual & Group Billing

    Capture Service for Billing As It Happens by Telephone or Mobile Device

    Learn More

Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management is perfect for agencies managing group homes, HCBS, day, vocational, and supported employment programs, or a mix!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective and affordable solutions that result in reduced payroll costs, increased productivity, and compliance with state and DOL regulations.

Agency Resources & Events

Gain valuable insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources! Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

Sign Up for Our Newsletter

Upcoming Agency Events

Nov
30
Thu
2017 CT Nonprofit Alliance Annual Conference @ Hartford, CT
Nov 30 all-day
2017 CT Nonprofit Alliance Annual Conference @ Hartford, CT

Meet with MITC at the 2017 CT Nonprofit Alliance Annual Conference in Hartford, CT on November 30th.

Overtime Cannot Be Eliminated, But it Can Be Contained Webinar
Nov 30 @ 2:00 pm – 3:00 pm
Overtime Cannot Be Eliminated, But it Can Be Contained Webinar

Overtime costs are rising. Tighter labor markets are resulting in more unfilled positions and rising overtime rates. Meanwhile, funding is stagnant. Overtime cannot be eliminated, but it can always be minimized with effective scheduling software and procedures. Learn how other agencies have successfully tackled their overtime problem.

Join us for a webinar on Thursday, November 30th at 2:00 pm EST to learn the best practices agencies providing HCBS and group home programs are using to minimize overtime.

Register Here

Dec
7
Thu
2017 Ohio Agency Workforce Management Seminar @ Columbus, OH
Dec 7 @ 10:00 am – 4:00 pm
2017 Ohio Agency Workforce Management Seminar @ Columbus, OH

Join us for an Agency Workforce Management Seminar on December 7, 2017 in Columbus, Ohio!

Learn how to reduce costs, achieve compliance, lower overtime & increase productivity in your agency. Gain a better understanding of the time & attendance, scheduling, and billing challenges affecting providers in your area, and how Agency Workforce Management solutions can help address them.

Learn how other agencies are positioning themselves for success! This day-long event will explore how agency directors can meet tomorrow’s challenges by improving agency workforce management processes. By attending, you’ll take part in both educational networking opportunities.

The event is free to attend and includes lunch and all materials.

Contact Billy Rebosky at 301-228-2105, ext. 858 or [email protected] to register. Act soon, as seats are limited.

 

Managing Day, Vocational, and Supported Employment Programs Webinar
Dec 7 @ 2:00 pm – 3:00 pm
Managing Day, Vocational, and Supported Employment Programs Webinar

Managing day, supported employment, and vocational programs are getting more difficult and complex. Tracking client attendance and streamlining billing has never been more important for agencies. Underserving a client can lead to loss of revenue, while over-serving can result in non-reimbursable payroll costs.

Join us for a webinar on Thursday, December 7th at 2:00 pm EST to learn how other agencies are managing these problems and find out more about how the latest technology for agency workforce management can help.

Register Here

2017 Winter WPSA Conference @ Wisconsin Dells, WI
Dec 7 @ 5:47 pm – Dec 8 @ 6:47 pm
2017 Winter WPSA Conference @ Wisconsin Dells, WI

Meet with an MITC representative at the 2017 Winter WPSA Conference in Wisconsin Dell, WI on December 8-9 to learn how Agency Workforce Management can help contain payroll costs, boost productivity, and ensure compliance with state and DOL regulations.

Featured Agency eBook

The Agency Workforce Management Guarantee

We Are The Agency Experts

MITC has a long history of working with human services providers, therefore we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC offers a continuous stream of software updates and services that are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one of hundreds of other agencies using the same workforce management software. Because of this, MITC offers a number of educational and networking opportunities throughout the year that help you connect with other providers. MITC, agencies, and state organizations around the country are constantly collaborating in an effort to streamline processes and improve service to the individuals in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with, whether in Sales, Marketing, Customer Service & Implementation, will be experts in helping you successfully implement your custom-built solution.

Our implementation plans have been proven to be successful at hundreds of agencies like yours. In addition, MITC’s unique free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. The MITC best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution than our competitors.