New York

Solutions for Agencies in New York

In New York, agencies providing community and day habilitation services, day programs, vocational, adult training, supported employment, in-home supports, homecare, respite, consumer & family-directed, and other services for individuals with developmental disabilities are using MITC Agency-Ready Workforce Management solutions to help oversee a wide range of tasks.

Agencies in New York use MITC to manage Time and Attendance, Scheduling for Staff and Clients, Service Documentation, Payroll, Billing, and HR.

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eBook Description


Why Time and Attendance is a Priority for Managed Care in New York

Agencies in New York are facing a rapidly changing landscape of higher wage costs, higher minimum wages, higher turnover rates, growth in HCBS, FDS, and CDS programs, increased audit oversight and scutiny, Managed Care, fee-for-service reimbursement, and ACA compliance & reporting. Fortunately, new MITC technologies are providing low-cost ways to meet these new challenges.

This eBook provides more information on how time and attendance can help New York agencies survive.


Please fill out the following information to receive the download link.

  • Managed Care

    More agencies than ever are looking for affordable workforce management solutions to find ways to reduce administrative costs before transitioning to managed care. Managed care will make life difficult for Chief Financial Officers and Chief Information Officers. CFOs and CIOs have to reduce costs, but their workforces may already be lean, and their budgets for productivity-improving IT investments may be shrinking. However, significant cost reductions can be achieved by deploying workforce management solutions that focus on labor costs and administrative overhead, typically an agency’s largest expense. For more information, on how and why to get ready for managed care, visit the Agency Resources page.

  • Community Habilitation, Consumer, and Family Services

    MITC telephone timekeeping, service documentation, and reporting have been especially adopted to serve the needs of agencies providing one-on-one services in New York.

  • Proven to generate savings and productivity gains

    MITC has been supporting agencies in New York since 2003. Many agencies in New York have used MITC to reduce direct and indirect costs, ensure compliance, and increase operational effectiveness.  To talk with an agency in New York, contact us today.

  • Billing

    We all know that fee for service is coming to New York. Electronic Documentation (EDI) will play a vital part in ensuring agencies survive. With MITC, agencies can affordably and effectively capture attendance, billing, and documentation. With MITC, agencies can affordably and effectively capture attendance, billing, and documentation. MITC partners and integrates with a number of companies to provide automatic claims submission and electronic remittances.


    MITC collaborates with PrecisionCare and Millin Associates LLC. to provide electronic attendance data.

    Millin-Associates-Logo-RecreateMillin Associates focuses on helping health & human service agencies, including Intellectual/Developmental Disability, Health Homes, Behavioral Health, Substance Abuse, Primary Care, and Foster Care Providers navigate their many challenges and ensure they receive the reimbursement they’ve earned.

    precision care logoPrecisionCare provides the highest quality services and electronic case record software to the human services community, blending information technology with best-practice to help agencies provide optimum care and reduce operating costs, while providing audit protection.

  • Who uses MITC in New York?

    MITC Agency-Ready Workforce Management solutions are tailored to meet the needs of agencies from upstate New York to the tip of Long Island, working with people with developmental disabilities under the supervision of the OPWDD, the New York City Office of Health and Mental Hygiene, and NY State Department of Health among others.  MITC Agency-Ready Workforce Management solutions are proven to work for many agencies associated with NYSACRA, FMA, NYSRA, IAC, and more.