• Time and Attendance

    Capture Attendance By Phone, Tablet, or Biometrics in Real Time

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  • Staff & Client Scheduling

    Quickly Fill Open Positions and Minimize Overtime

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  • Human Resources

    Track Training History, Benefits, and Ensure ACA Compliance

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  • Individual & Group Billing

    Capture Service for Billing As It Happens by Telephone or Mobile Device

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Unlike general purpose time and attendance systems, MITC Agency Workforce Management is designed specifically for providers serving ID/D and Behavioral Health communities. Whether your agency manages group homes, HCBS, day, vocational, or supported employment programs, MITC delivers more cost-effective and affordable solutions that contain payroll costs, boost productivity, and ensure compliance with state and DOL regulations.

MITC provides solutions for all agency programs, including HCBS, group homes, supported employment, SourceAmerica contracts, and day & vocational programs. Choose from:

  • Billing Integration

    Streamline billing, increase cash flow, and increase revenues

  • Documentation

    Capture service notes using a landline or cell phone call, smartphone, tablet, or PC

MITC has been supporting workforce management solutions for over 25 years for customers with 5 to over 10,000 employees.

MITC’s Guarantee to All Agencies:

  • While MITC has many larger competitors, your agency will always be important to MITC. As an MITC customer, your agency will be one of hundreds of other agencies using the same workforce management software.
  • Unlike general purpose time and attendance vendors, MITC will offer your agency a continuous stream of software updates and services that are designed for agencies.
  • All the MITC staff your agency works with in Sales, Marketing, Customer Service & Implementation will be experts in helping agencies successfully implement workforce management solutions.
  • MITC Implementation plans have been proven to be successful at hundreds of agencies like yours.
  • MITC’s unique free post implementation audit process ensures all agencies are effectively using Workforce Management.
  • We understand agency budgets are limited. The MITC best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution.

Recent News

Virginia Agency Sued Over Overtime

The U.S. Department of Labor has been on an aggressive campaign to ensure that home health care workers — including certified nursing assistants, home health aides, personal care aides, caregivers, and companions — get paid at least minimum wage and overtime benefits. Nurses have already been subject to the rule. In 2013, the department filed […]