• Time and Attendance

    Capture Attendance By Phone, Tablet, or Biometrics in Real Time

    Learn More
  • Staff & Client Scheduling

    Quickly Fill Open Positions and Minimize Overtime

    Learn More
  • Human Resources

    Track Training History, Benefits, and Ensure ACA Compliance

    Learn More
  • Individual & Group Billing

    Capture Service for Billing As It Happens by Telephone or Mobile Device

    Learn More

Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

Sign Up for Our Newsletter

Upcoming Agency Events

Feb
22
Thu
Scheduling Visits, Shifts, and Tasks for Agencies Webinar
Feb 22 @ 2:00 pm – 3:00 pm
Scheduling Visits, Shifts, and Tasks for Agencies Webinar

At any agency, staff are moved around, new hires start, but the tasks on each shift at a group home or with a client in an HCBS program remain the same. Assigning tasks to a shift ensure replacements know what to do and new instructions can be added without the risk that outdated documentation or procedures are used.

Join us for a webinar on Thursday, February 22nd at 2:00 pm EDT to learn how you can use task scheduling to improve employee attendance and operational efficiency.

Register Here

Mar
1
Thu
Best Practices for Surviving Billing and DOL Audits and Getting Ready for EVV Webinar
Mar 1 @ 2:00 pm – 3:00 pm
Best Practices for Surviving Billing and DOL Audits and Getting Ready for EVV Webinar

As states start to roll-out EVV systems, a pattern of problems for providers has started to emerge.

Join John Graham, MITC CEO and Software Architect for a webinar on Thursday, March 1st at 2:00 pm EST to learn about best practices on surviving DOL and billing audits, and get an update on what’s going wrong with state EVV mandates.

Register Here

Mar
8
Thu
Using Time & Attendance to Capture Billing and Payroll in Day and HCBS Programs Webinar
Mar 8 @ 2:00 pm – 3:00 pm
Using Time & Attendance to Capture Billing and Payroll in Day and HCBS Programs Webinar

Agencies managing HCBS and day programs are being faced with new challenges prompted by the labor shortage, greater use of fee-for-service, managed care, and new EVV rules. Trying to combat these issues using paper-based or ineffective systems can be expensive and risky. Instead, many providers are considering how to incorporate new technologies and information systems in order to achieve their financial goals, avoid deficits, and liberate time and resources for client services. 

Join us for a webinar on Thursday, March 8th at 2:00 pm EST to learn how a modular, integrated workforce management system can meet all the needs of agencies managing HCBS and day programs.

Register Here

Mar
15
Thu
Best Practices for Managing Group Home Programs Webinar
Mar 15 @ 2:00 pm – 3:00 pm
Best Practices for Managing Group Home Programs Webinar

Agencies managing group home programs face unique challenges not found in other programs, including higher turnover and overtime. Because of this, providers with group homes and day programs are increasingly turning to biometric fingerprint readers and effective scheduling solutions to combat rising payroll costs.

Join us for a webinar on Thursday, March 15th at 2:00 pm EDT to learn about agency best practices for managing group home programs, including solutions for time & attendance, scheduling, capturing billing & payroll, and more!

Register Here

Mar
21
Wed
INARF’s 2018 Annual Conference @ Indianapolis, IN
Mar 21 – Mar 22 all-day
INARF's 2018 Annual Conference @ Indianapolis, IN | Indianapolis | Indiana | United States
Visit MITC at INARF’s 2018 Annual Conference in Indianapolis, IN on March 21-22.
Where industry professionals connect with experts, peers, resources and information to
enhance quality services for individuals with disabilities.
The 2018 Annual Conference “The Future is Riding on Us” is designed for the time-conscience, education seekers in mind.  The thrilling 2-day agenda is packed with 40 educational concurrent sessions, an Award Celebration honoring individuals and partners dedicated to serving individuals with intellectual and developmental disabilities, multiple social opportunities and exposure to 42 Exhibitors offering information on cutting-edge products and services designed with industry professionals in mind.  Don’t miss out on the premier event of the year. We hope to see you in March!

The Agency Workforce Management Guarantee

We Are The Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with behavioral health agencies and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.