• Time and Attendance

    Capture Attendance By Phone, Tablet, or Biometrics in Real Time

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  • Staff & Client Scheduling

    Quickly Fill Open Positions and Minimize Overtime

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  • Human Resources

    Track Training History, Benefits, and Ensure ACA Compliance

    Learn More
  • Individual & Group Billing

    Capture Service for Billing As It Happens by Telephone or Mobile Device

    Learn More

Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management is perfect for agencies managing group homes, HCBS, day, vocational, and supported employment programs, or a mix!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective and affordable solutions that result in reduced payroll costs, increased productivity, and compliance with state and DOL regulations.

Agency Resources & Events

Gain valuable insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources! Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Agency Events

Dec
14
Thu
New Employee and Client Scheduling Solutions for Agencies Webinar
Dec 14 @ 2:00 pm – 3:00 pm
New Employee and Client Scheduling Solutions for Agencies Webinar

Ineffective employee scheduling directly impacts labor costs, productivity, and an agency’s ability to operate within budget. Effective scheduling is more important than ever, as unfunded mandates, higher pay, managed care, fee-for-service, and more have continued to make life difficult for agencies.

Join us for a webinar on Thursday, December 14th at 2:00 pm EST as we explore new ways to create and save schedules, all new visual tools for at-a-glance schedule maintenance, new tools for quickly filling open positions, and more.

Register Here

Dec
21
Thu
How Streamlining Employee Communication Helps Increase Productivity and Retention Webinar
Dec 21 @ 2:00 pm – 3:00 pm
How Streamlining Employee Communication Helps Increase Productivity and Retention Webinar

With employees looking for higher wages as the economy improves, turnover rates are rising. Caregiver turnover rates rose from 39.4% industry wide in 2009 to 61.6% in 2014, according to a study released last year by Home Care Pulse and the Home Care Association of America.

Join us for a webinar on Thursday, December 21st at 2:00 pm EST to learn how streamlining employee communication helps increase productivity and retention.

Register Here

Jan
4
Thu
EVV and the 21st Century Cures Act: What Providers and Associations Need to Know Webinar
Jan 4 @ 2:00 pm – 3:00 pm
EVV and the 21st Century Cures Act: What Providers and Associations Need to Know Webinar

Several states have introduced electronic visit verification with some mandating it. The 21st Century Cures Act enacted by Congress and signed into law by President Obama contains provisions for expanding the use of Electronic Visit Verification to all states.

Electronic visit verification is widely used by agencies and government entities. Agencies use it for compliance and quality assurance, to verify employee’s locations, complete documentation, verify hours of work for payroll and billing, and streamline payroll and billing.

Join us on Thursday, January 4th at 2:00 pm EST to learn all about EVV and the 21st Century Cures Act.

Register Here

Jan
11
Thu
What’s Trending in Time and Attendance in 2018 Webinar
Jan 11 @ 2:00 pm – 3:00 pm
What’s Trending in Time and Attendance in 2018 Webinar

Agencies today are beset with a host of new problems such as higher turnover, rising payroll costs, restricted funding, unfunded mandates, new regulations (EVV), growth in HCBS, managed care, and more. As the pace of change accelerates into 2018, the need for effective time and attendance solutions that are well-aligned with the full and true needs of the agency will grow.

Please join the MITC Team on Thursday, January 11th at 2:00 pm EST and check out what’s new and different in time & attendance to help agencies in 2018 manage group homes, HCBS, and day programs.

Register Here

Jan
18
Thu
Is a Bring Your Own Device (BYOD) Program Right For Your Agency Webinar
Jan 18 @ 2:00 pm – 3:00 pm
Is a Bring Your Own Device (BYOD) Program Right For Your Agency Webinar

A Bring Your Own Device (BYOD) Program allows agency staff to track attendance for payroll and billing, capture documentation, request time off, submit mileage claims, receive automated workforce management alerts, check their schedules, and more from their personal smartphones instead of an agency-issued device.

BYOD programs have seen a boost in popularity, as providers aim to increase productivity without having to supply a device to every employee. However, if not implemented properly, the liabilities to a BYOD program can outweigh these benefits.

Join us for a webinar on Thursday, January 18th at 2:00 pm EST to learn how a BYOD program works, pros and cons, and best practices for implementing a BYOD program in your agency.

Register Here

The Agency Workforce Management Guarantee

We Are The Agency Experts

MITC has a long history of working with human services providers, therefore we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC offers a continuous stream of software updates and services that are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one of hundreds of other agencies using the same workforce management software. Because of this, MITC offers a number of educational and networking opportunities throughout the year that help you connect with other providers. MITC, agencies, and state organizations around the country are constantly collaborating in an effort to streamline processes and improve service to the individuals in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with, whether in Sales, Marketing, Customer Service & Implementation, will be experts in helping you successfully implement your custom-built solution.

Our implementation plans have been proven to be successful at hundreds of agencies like yours. In addition, MITC’s unique free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. The MITC best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution than our competitors.