• Time and Attendance

    Capture Attendance By Phone, Tablet, or Biometrics in Real Time

    Learn More
  • Staff & Client Scheduling

    Quickly Fill Open Positions and Minimize Overtime

    Learn More
  • Human Resources

    Track Training History, Benefits, and Ensure ACA Compliance

    Learn More
  • Individual & Group Billing

    Capture Service for Billing As It Happens by Telephone or Mobile Device

    Learn More

Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Agency Events

Jan
18
Thu
Is a Bring Your Own Device (BYOD) Program Right For Your Agency Webinar
Jan 18 @ 2:00 pm – 3:00 pm
Is a Bring Your Own Device (BYOD) Program Right For Your Agency Webinar

A Bring Your Own Device (BYOD) Program allows agency staff to track attendance for payroll and billing, capture documentation, request time off, submit mileage claims, receive automated workforce management alerts, check their schedules, and more from their personal smartphones instead of an agency-issued device.

BYOD programs have seen a boost in popularity, as providers aim to increase productivity without having to supply a device to every employee. However, if not implemented properly, the liabilities to a BYOD program can outweigh these benefits.

Join us for a webinar on Thursday, January 18th at 2:00 pm EST to learn how a BYOD program works, pros and cons, and best practices for implementing a BYOD program in your agency.

Register Here

Jan
25
Thu
Best Time & Attendance Solutions for Group Homes Webinar
Jan 25 @ 2:00 pm – 3:00 pm
Best Time & Attendance Solutions for Group Homes Webinar

Agencies managing group home programs face unique challenges not found in other programs. Higher turnover and overtime is resulting in rising payroll costs. Because of this, providers with group homes and day programs are increasingly turning to biometric fingerprint readers as a solution.

Join us for a webinar on Thursday, January 25th at 2:00 pm EST to learn about agency best practices for managing group home programs, including solutions for time & attendance, capturing billing & payroll, and more!

Register Here

Jan
30
Tue
Introducing myApplicants for Agencies Webinar
Jan 30 @ 2:00 pm – 3:00 pm
Introducing myApplicants for Agencies Webinar

myApplicants is a robust web-based, end-to-end hiring solution complete with applicant tracking, pre-employment assessments, background checks, drug screens, and even the ability to push your new hire data right into MITC Time & Attendance with just a click. myApplicants makes tracking candidates easier than ever with a simple, but powerful applicant tracking system. Designed to be intuitive and easy to use, myApplicants integrates seamlessly with your brand and your recruiting practices. Use as much or as little of myApplicants as you need.

Join us for a webinar on Tuesday, January 30th at 2:00 pm EST for a demonstration of this new solution. A free trial of myApplicants will be offered to all attendees!

Register Here

Feb
8
Thu
Using Scheduling to Increase Retention, Improve Attendance, and Minimize Overtime Webinar
Feb 8 @ 2:00 pm – 3:00 pm
Using Scheduling to Increase Retention, Improve Attendance, and Minimize Overtime Webinar

Ineffective employee scheduling directly impacts labor costs, productivity, and an agency’s ability to operate within budget. Effective scheduling is more important than ever, as unfunded mandates, labor shortages, managed care, fee-for-service, and more have continued to make life difficult for agencies.

Join us for a webinar on Thursday, February 8th at 2:00 pm EST for tips on creating and communicating schedules that help reduce overtime and increase employee retention.

Register Here

Feb
15
Thu
Managing Day, Vocational, and Supported Employment Programs Webinar
Feb 15 @ 2:00 pm – 3:00 pm
Managing Day, Vocational, and Supported Employment Programs Webinar

Managing day, supported employment, and vocational programs are getting more difficult and complex. Tracking client attendance and streamlining billing has never been more important for agencies. Underserving a client can lead to loss of revenue, while over-serving can result in non-reimbursable payroll costs.

Join us for a webinar on Thursday, February 15th at 2:00 pm EST to learn how other agencies are managing these problems and find out more about how the latest technology for agency workforce management can help.

Register Here

Featured Agency eBook

The Agency Workforce Management Guarantee

We Are The Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with behavioral health agencies and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.